Team Leader Library Programs and Audience Engagement

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region - Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

The Arts, Heritage and Libraries Branch enrich the lives of residents and visitors through vibrant library services, creative programs, and cultural and heritage experiences. The Branch plays a vital role in building strong, connected communities by supporting lifelong learning, creativity, inclusion and access to information. Working collaboratively across disciplines, the team delivers innovative programs that reflect community needs while contributing to Council’s vision of Australia’s most sustainable region.

As Team Leader Library Programs & Audience Engagement, you will provide strategic leadership to deliver a high‑quality, inclusive suite of library programs and engagement initiatives across the region. This role is pivotal in shaping how communities experience and connect with library services—combining people leadership, program innovation and audience insight to drive participation, relevance and impact. It’s an exciting opportunity to lead talented teams and influence the future direction of contemporary library services.

Key Responsibilities

• Lead and support cross‑service teams delivering specialist library programs
• Provide operational supervision, planning, review and budget management
• Develop and deliver an annual, inclusive library program calendar
• Drive continuous improvement of core and signature library programs
• Lead strategic planning for lifelong learning, digital literacy and makerspaces
• Identify opportunities for grants and value‑added service income
• Lead library promotional and marketing planning aligned to strategic outcomes
• Provide strategic leadership in audience engagement and communications
• Establish community consultation and feedback mechanisms
• Contribute to senior leadership planning and branch‑wide collaboration

About you

To succeed in this role, you:

• Are a confident leader who inspires high‑performing, customer‑focused teams.
• Bring experience delivering programs in a library, cultural or service‑based environment.
• Thrive in planning and managing complex projects with competing priorities.
• Communicate with clarity, influence and purpose across diverse stakeholders.
• Combine creativity with strong analytical and problem‑solving capability.
• Are skilled in developing strategic plans, frameworks and program models.
• Prepare high‑quality reports, briefings and presentations with confidence.
• Understand audience engagement and contemporary service delivery trends.
• Value collaboration and contribute positively at a senior leadership level.
• Are committed to integrity, safety, inclusion and organisational values.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing these criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries contact Jane Stronach during business hours on 0407 636 460.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.