Senior Library Officer (Hub) x2

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.

About the Role

The primary purpose of the role is to manage the day-to-day operation of library circulation, providing excellent customerbexperience to internal and external customers.

This role will be including but not limited to:

• Roster, supervise and assist library staff (when required) in the provision of frontline services to library users to ensure quality control of circulation procedures and appropriate distribution of workloads.
• Assist the Branch Team Leader and other staff with the development and delivery of promotional, youth support, outreach and other programs as required to increase awareness of the library and its services to external and internal customers.
• Lead the Library as required when the Team Leader is not present, including opening and closing the library, the handling of monies collected in libraries in line with set procedures, and liaison with contractors and other areas of council to ensure library is maintained in good condition as required. 
• Provide advice, guidance, and support to Senior Library Officers at other Libraries within the network specifically as it applies to problem solving and the resolution of escalated queries or issues as required

 About you

 As a requirement of this role, you will:

• Possess Diploma of Librarian and Information Science or other related discipline or equivalent combination of qualifications and experience.
• Demonstrated substantial relevant experience in a Library environment, customer service environment or other relevant experience.
• Have the ability to undertake regular weekend work (under any 5 in 7 arrangement) as required.
• Possess current Blue Card and current First Aid Certificate or ability to obtain one.
• Have strong communication and customer service skills with demonstrated ability to use initiative and sound judgement to guide employees, and resolve issues.

Pre-Employment Medical Required

Essential to your success is physical agility and the level of fitness, strength and dexterity to carry out labouring and frequent heavy lifting & bending. As such, appointment to this position is subject to completion of a pre-employment medical assessment.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices. We also pay you 17.5% leave loading and 12% Superannuation in addition to your 6% superannuation contribution.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2024-2028.

For specific enquiries, please contact Marina Cardoso (HR Officer) on 5441 9393 during business hours, and I will direct your call to the appropriate hiring manager at each location.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.