Parking Facility Officer

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.

About the Role

The Transport Network Management branch provides expert solutions and products to facilitate the ongoing management of our civil assets and associated services. The branch takes a service outcome focus on deriving solutions that may then be delivered through assets, operations or combinations of the two to satisfy the specific need or council policy/direction.

The Parking Facility Officer role works under general direction from the Parking & Transport Manager and/or Senior Transport Planner, and in accordance with recognised guidelines and standards, assist in the operational planning and management of parking across the Sunshine Coast.

As a Parking Facility Officer, you will:

• Assist with undertaking service and maintenance works for parking meters and ancillary equipment as required to ensure the continued delivery of metered and non-metered parking programs across the region.
• Assist and undertake work practices, systems and processes in relation to cash collection from parking meters across the region, including cash collection operations and record management as needed.
• Work with support from the Parking Technical Officer and Parking & Transport Manager, to resolve complex customer service and operations issues and projects.

About you

As a requirement of this role, you will possess a currently “C” class Queensland Driver’s Licence.

You will have well-developed time management and organisational skills and deliver exceptional customer service.

You will have technical skills relating to the operation and basic maintenance of parking meters, and technical and operational skills relation to the operation and management of multi-deck car parks.

Essential to your success is physical agility and the level of fitness, strength and dexterity to carry out labouring and frequent heavy lifting & bending. As such, appointment to this position is subject to completion of a pre-employment medical assessment.

Appointment to this position is subject to the satisfactory completion of a Criminal History Check.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices. We also pay you 17.5% leave loading and generous Superannuation where council will contribute 12% Superannuation in addition to your 6% superannuation contribution.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2024-2028.

For specific enquiries contact Brian Randi during business hours on 0417 719 964.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.