Waste Collections Officer

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region - Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

The Waste and Resource Management Branch delivers Council’s Waste Program and plays a pivotal role in achieving regional sustainability goals. Operating as a major business area, the branch leads strategic planning, resource recovery initiatives, and service delivery that enhances liveability across the region. With a strong focus on innovation, collaboration, and community outcomes, it ensures waste services continually evolve to meet environmental and legislative standards.

As a Waste Collections Officer, you will:

• Assist with supervision and performance monitoring of waste and recycling contractors
• Identify service improvements and support enhanced waste operations
• Support development and delivery of waste minimisation and landfill diversion initiatives
• Act as a stakeholder for litter management and implement relevant recommendations
• Administer public place waste and recycling bin services and infrastructure
• Assist in implementing Council’s Resource Recovery Strategy
• Manage and respond to collection service–related customer requests
• Collaborate with internal teams to deliver high-quality community services
• Process customer applications including new, extra, missed, and event-related services
• Interpret and apply relevant waste legislation to ensure operational compliance.

About you

To succeed in this role, you:

• Bring strong experience in waste operations, contract management, or project delivery, with a passion for improving service outcomes.
• Are confident working with modern computer systems and can quickly learn new programs and technologies with ease.
• Have excellent communication skills help you build strong relationships, resolve issues proactively, and work collaboratively across teams.
• Are adaptable, organised, and able to balance competing priorities in a fast‑paced operational environment.
• Have a commitment to delivering exceptional customer service and supporting positive community outcomes.
• Thrive in a team-oriented environment and actively contribute to continuous improvement initiatives.
• Understand—or can rapidly learn—local government processes, waste systems, and operational procedures.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing these criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries contact Michael Grant during business hours on (07) 54757272.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.