Disaster Resilience Support Officer

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Why work with us?**

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region -Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

The Disaster Management team prioritises an all‑hazards, community‑centred approach to disaster management, focusing on preparedness, coordinated response, and long‑term resilience through education, partnerships, and recovery planning.

The Disaster Resilience Support Officer provides project support services for programs, initiatives, and projects. This includes supporting key projects and delivering customer‑focused services to internal and external stakeholders.

Key Duties

• Undertake administrative support for Sunshine Coast State Emergency Service (SES) Groups
• Assist with the development and delivery of disaster resilience building and disaster preparedness community engagement projects
• Drive and maintain administrative and project-based activities
• Contribute to the maintenance of Council’s disaster management systems, including Disaster Hub and Guardian Incident Management System
• Assisting in the facilitation with the delivery of council’s internal and external training programs.
• Establish and maintain productive working relationships with internal and external stakeholders to ensure effective customer relationship management and enhanced customer service.

About you

You will have a Certification in Project Management, Business Administration, Local Government, or similar / equivalent relevant experience.

You will have strong time management, work prioritisation and organisation skills with demonstrated ability to work both independently, interdependently and under pressure to ensure work tasks are delivered on time and to a high standard.

You will demonstrate the ability to work well in emergency situations and high-pressure environment.

You will have a strong communication and customer service skills with demonstrated ability to prepare standard business correspondence and use initiative and sound judgement to guide customers and resolve problems often requiring tact, diplomacy and sensitivity.

Essential to your success is physical agility and the level of fitness, strength and dexterity to carry out labouring and frequent heavy lifting & bending. As such, appointment to this position is subject to completion of a pre-employment medical assessment.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries contact Jason Membrey during business hours on 0419 878 071.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.