Performance Insights Officer

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region - Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

The Strategy and Policy Coordination Services Branch plays a critical role in guiding Council’s strategic direction, corporate planning, performance reporting and organisational excellence. Working across the organisation, the team builds strong partnerships and provides expert advice that helps Council measure success, drive continuous improvement and deliver positive outcomes for the Sunshine Coast community.

As a Performance Insights Officer, you'll support Council’s corporate planning and performance framework by collecting, analysing and reporting organisational performance information. You'll transform data into meaningful insights, develop engaging dashboards and reports, and help inform strategic decision-making across the organisation. This is an exciting opportunity for a data-driven professional who enjoys working with stakeholders, improving processes and contributing to the long-term success of the region.

Key Responsibilities

• Analyse and report on organisational performance data to support strategic decision-making and continuous improvement.
• Develop dashboards, scorecards, visualisations and presentations using tools such as Excel and Power BI.
• Support corporate planning, annual reporting and quarterly performance reporting activities across Council.
• Maintain and enhance corporate reporting systems, documentation, user support materials and training resources.

About you

• You have qualifications in business, management, data analysis, information technology, or a related discipline, and enjoy using data to solve problems and influence outcomes.
• You bring experience collecting, analysing and interpreting information, with the ability to present complex data clearly through reports, dashboards, presentations and visual insights.
• You are highly skilled in Microsoft Excel and/or Power BI and take pride in creating professional, accurate and visually engaging reporting products.
• You are a collaborative and customer-focused communicator who builds strong stakeholder relationships, embraces continuous improvement and enjoys identifying smarter ways of working.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer several different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work; therefore, we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing these criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries contact Nicole Andrijevic during business hours on 0466 399 363

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.