People Experience Change Analyst

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region -Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

Join our People and Culture team and help shape how our organisation leads, grows and supports its people. You’ll work with passionate partners across Council to support them in leading change effectively, while also guiding employees through transitions; building confidence and connection across the organisation.

You’ll lead people centred change across major people experience initiatives, designing clear, practical strategies that support new systems, processes and behaviours. If you’re motivated by purposeful transformation and love helping people navigate change with confidence, this role is for you.

Your key focus will include:

• Providing specialist change expertise across people‑related transformation initiatives, particularly payroll and employee experience programs.
• Designing and delivering practical change strategies that build readiness, support adoption and enable sustained behavioural change.
• Leading clear, timely and targeted change communications that help stakeholders understand and support change.
• Building strong, collaborative relationships to influence, coach and guide leaders through the change journey.
• Monitoring progress, identifying risks or resistance, and adapting strategies to ensure successful outcomes.

About you

We’re looking for a confident change practitioner who brings the skills, experience and drive to help our people embrace what’s next, including:

• Relevant tertiary qualifications (HR, Business, Project Management, Org Psych or similar) or equivalent experience.
• Hands‑on experience using recognised change methodologies (e.g., Prosci ADKAR) in complex environments.
• Strong stakeholder engagement and communication skills, with the ability to influence, coach and build commitment.
• Excellent organisation and time‑management, able to juggle competing priorities with accuracy and focus.
• Confident with modern business technologies, including Microsoft Office and corporate reporting tools.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries contact Carissa Brogden during business hours on 0409 632 967.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.