Parks Infrastructure Contracts Support Officer

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region - Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

The Parks & Gardens Branch plays a vital role in caring for, maintaining and enhancing the Sunshine Coast’s extensive public open space and recreational network. The team delivers safe, high‑quality, environmentally responsible spaces for the community to enjoy.

As a Parks Infrastructure - Contracts Support Officer, you will:

• Support delivery of asset maintenance contract solutions for park infrastructure.
• Participate in contract management systems to achieve safe, compliant recreational assets.
• Administer contractor auditing protocols to ensure quality, safety and contract compliance.
• Engage in contractor meetings in line with procurement and contract requirements.
• Support contractor training and undertake weekly audits and Confirm data entry.
• Assist with contract administration for maintenance of parks infrastructure and equipment.
• Support alignment of operational and capital works program outcomes.
• Provide strong customer service, ensuring timely responses and promoting service excellence.
• Monitor internal notifications and actions to support timely and safe issue management.
• Apply proactive problem‑solving to address issues in line with policies and procedures.

About you

The successful candidate will have

• Knowledge and demonstrated experience in one of the following categories: contract management, asset maintenance & management, project delivery, landscape construction, auditing processes or a related discipline for recreational infrastructure located within parks and coastal environments.
• Strong communication and computer skills including applications such as Microsoft Word, Excel, PowerPoint, Outlook and Council’s software applications, such as Confirm.
• Qualifications in relevant trade certificates and / or relevant experience, such as demonstrated experience in carpentry / parks infrastructure maintenance / construction.
• Strong interpersonal, time management, negotiation & problem-solving skills.  Proven ability to use initiative & work collaboratively with stakeholders to identify & implement timely & effective outcomes.
• Ability to maintain a flexible approach to new and challenging circumstances and a demonstrated willingness to acquire new skills and achieve high work quality and productivity.
• Current “Blue Card” to work with children.
• Current “White Card” construction induction card.
• Current driver’s “C” Class licence.
• Ability to undertake the physical requirements of the position.

Desirable requirements

You will also be required to have:

• Qualification in relevant trade certificates and / or relevant demonstrated experience in carpentry / parks infrastructure maintenance / construction.
• Strong working knowledge of current Australian Standards and training relevant to the requirements of open space asset contract maintenance and management (e.g. Level 3 Comprehensive Playground Safety Inspector – Certified Playground Safety Inspector Australia).
• Certificate in contract, project and/or asset management.
• Understanding of the integration between Council’s capital works program and infrastructure maintenance processes.
• Understanding of the role of the Parks & Gardens Branch and of the other Groups within Council and their services and functions.
• First Aid training.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing these criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries contact Jennie Baskerville-Smith during business hours on 07 5475 7272.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.