Library Programs and Audience Engagement Officer

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region -Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

The Arts, Heritage and Libraries branch enriches the lives of residents and visitors through dynamic library services, creative programs and cultural experiences.

As a Library Programs and Audience Engagement Officer, you will design, coordinate and deliver engaging programs and events that connect the community with library services and resources. Working collaboratively across teams, you’ll help develop a forward-thinking calendar of activities, promote programs through creative channels and use data insights to continually enhance audience engagement. This is an exciting opportunity to combine creativity, community impact and program delivery in a dynamic, customer-focused environment.

Key Responsibilities

• Plan and deliver engaging library programs and community events
• Coordinate a dynamic calendar of activities across platforms
• Develop promotional content aligned with council branding
• Analyse program data to drive continuous improvement

About you

• You are a creative and organised professional with experience in events, programs or community engagement, bringing fresh ideas and a passion for connecting people through meaningful experiences.
• You thrive in a collaborative environment, confidently building relationships with internal teams and external stakeholders to deliver successful and engaging initiatives.
• You have strong communication and customer service skills, with the ability to create compelling content that resonates with diverse audiences.
• You are highly organised and analytical, using data and insights to evaluate outcomes, improve programs and ensure they stay relevant and impactful.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

How to apply

Your written application should include:

• A 1–2-page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries contact Georgia Laxton during business hours on 07 5475 8906.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.