IT Contract Support Officer

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region -Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

The Digital & Information Services branch at Sunshine Coast Council is a driving force behind the organisation’s digital transformation. With a focus on agility and innovation, the branch delivers cutting-edge information and technology solutions that support Council’s vision

As IT Contract Support Officer, you’ll manage ICT contracts, support governance, and ensure compliance—helping deliver smarter tech services across Council.

Key responsibilities include:

• Support ICT contract governance, vendor management, and procurement processes.
• Provide high-level administrative support including purchase order control, reporting and data management.
• Assist with compliance across financial, asset, and records management systems.
• Help maintain ICT policies and frameworks,and deliver training on contract systems.

This position is based at  Sunshine Coast City Hall, in the heart of Maroochydore CBD. This state of the art and sustainable building is designed to achieve an innovative and collaborative workspace.

About you

You’re a detail-oriented professional with a Certificate IV in Business Administration or progressing through a relevant degree, bringing solid experience in contract support, governance, or ICT administration. You understand how to apply policies, procedures, and regulations in a practical setting.

Your strengths lie in time management, organisation, and communication. You’re confident working independently and collaboratively, with a proactive approach to customer service and stakeholder engagement. You’re comfortable using Microsoft Office and quick to learn new systems.

You take pride in accuracy and follow-through, with a strong commitment to compliance, safety, and continuous improvement. Your can-do attitude and team spirit make you a valuable contributor to any workplace.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries contact Samantha Plescia during business hours on 0477 100 399.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.