Directorate Support Officer

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region -Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

The Directorate Support Officer plays a vital role in enabling the Directorate to deliver on its corporate priorities through high quality coordination and business support. As a key point of contact for internal and external clients, you’ll provide confidential administrative support to the Director and wider team, delivering outstanding customer service with professionalism and discretion.

• Provide confidential administrative support to the Director.
• Maintain ownership of the administrative inbox, ensuring all emails are monitored, prioritised, and actioned or allocated appropriately.
• Coordinate and manage correspondence, reports and documentation in a timely, accurate and professional manner.
• Work closely with the Personal Assistant to assist with meeting scheduling, diary coordination and executive support tasks.
• Process procurement and payments in line with Council procedures.
• Prepare Directorate communications, including newsletters.
• Coordinate day‑to‑day office administration and liaise across Council.
• Maintain records and information in line with governance requirements.
• Deliver consistent, high‑quality customer service as part of the Directorate Support team.

About you

We’re looking for a proactive and organised administration professional with a strong understanding of corporate processes and governance. You’ll bring a Certificate III or IV in Business Administration or equivalent experience, along with sound business acumen and the ability to interpret policies, procedures and guidelines. You’re highly organised, detail‑oriented and able to manage competing priorities while working both independently and as part of a team. With strong written and verbal communication skills, confidence using Microsoft Office, and a current C Class driver’s licence, you’ll deliver accurate, timely and professional support in a busy directorate environment.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the  Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries contact Karen Walters during business hours on 0427 687 759.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.