Development Information Officer

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region -Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

Are you looking to start your career as part of the Development Services team at Sunshine Coast Council? Our Development Information Officers are the first point of contact for development-related enquiries, providing high-quality, customer focused, development advice and services for residents as well as the planning, building and plumbing industries.

As a Development Information Officer you will be a part of a highly effective and motivated team in a highly customer facing and professional role. Key responsibilities include:

• Providing accurate and timely development information, sound advice and assistance to customers and staff through effective questioning, research and analysis.
• Preparing correspondence to external customers to facilitate responses to searches and information requests.
• Apply a developed knowledge and understanding of the relevant legislation, applicable planning schemes, and the statutory planning principles that underpin them

About you

You are ideally hold a Certificate II or III in Business Administration, Diploma of Local Government (Planning), tertiary qualification in Urban Planning or other relevant discipline and/or have substantial experience working in a large local government in the customer services and development services environment.

Pivotal to this position are your outstanding time management skills with exceptional attention to detail in resolving routine challenges. You pride yourself on the customer experience and enjoy working as part of a team to achieve common goals. Your ‘can-do’ attitude will see you thrive in this role.

As someone well-versed in computer skills, your expertise in, data entry and the Microsoft Office Suite will be highly utilised in this role. You will have a willingness to learn other software and corporate systems as necessary.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries contact Nicole Adamson during business hours on 5475 7272.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.