Business Engagement Officer

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region -Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

Are you a communications professional passionate about stakeholder engagement? The Development Services branch plays a vital role in shaping our region’s future. We work closely with industry stakeholders to deliver customer-focused development assessment services and are looking for the right person to lead strategic communication and engagement initiatives to enhance our customer relationships, trust and collaboration.

As our Business Engagement Officer, you will:

• manage internal and external stakeholder engagement to build strong relationships with our customers
• prepare clear, engaging messaging aligned with our Development Services Customer Charter, and our Stakeholder Management Plan
• Oversee and deliver Branch communication activities and events.
• Manage, update, and promote a centralised knowledge base to enhance the customer experience across all communication channels.

This is a dynamic role where you’ll help shape the future of sustainable development on the Sunshine Coast.

About you

As a Business Engagement Officer, you will bring:

• Highly developed communication, engagement, and interpersonal skills, aligned with our values and vision.
• Strong case management, time management, and organisational skills to manage competing priorities and deliver results.
• Demonstrated ability to develop plans, coordinate actions, and achieve goals in a dynamic environment.
• Experience preparing professional business correspondence and communication materials, with the ability to operate effectively using business systems and web platforms.
• Recognised formal qualifications/accreditations in communication, business, or a related field, or substantial equivalent experience relevant to the role.
• Experience in government environments (highly regarded).

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries contact Carly Weaver during business hours on 0416 959 859.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.