Business Analyst

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region - Healthy, Smart, and Creative, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.

About the Role

The Digital and Information Services Branch delivers agile and transformative information and technology, enabling council to be a leader in providing innovative and sustainable services to its communities.

As a Business Analyst you will support Sunshine Coast Regional Council’s IT project delivery by analysing the lifecycle of business systems, business relationships and business processes by providing analysis and technical advice to relevant Project Managers. With a key focus on Councils Asset management systems and lifecycle from initiation, maintenance to disposal.

You will perform business and systems analysis, which may include requirements and issue analysis, specification, and documentation of requirements for new systems or enhancements to current systems, and evaluation of application software packages to ensure appropriateness and integration to Council's corporate systems and perform business analysis for various projects as required.

You will have the ability to build relationships and partner with key stakeholders across all relevant council business areas and project teams to facilitate sessions and workshops to ensure clear understanding of current business practices and pain points and update / document relevant business process workflow maps to establish a baseline as relevant to the Asset Management Transformation Program scope.

About you

As a requirement for this role, you will possess a degree in Information Technology, and/or have substantial proven relevant industry experience.

You will have demonstrated experience as a business analysis working with ICT systems and data with the proven ability to positively engage with stakeholders to deliver results.

To be successful you will have strong research, analytical problem solving and evaluation skills with the capacity to examine complex problems and develop innovative strategies for their resolution to a diverse client base, and a proven ability to devise efficient solutions to business challenges and provide analytic expertise in operational and business change.

You will have strong time management and organisation skills to manage multiple and competing priorities, a variety of stakeholder expectations and influencing and achieving preferred business outcomes and have highly developed interpersonal and communication skills with particular emphasis in the areas of building effective relationships, consultation, negotiation, conflict resolution and assertiveness to resolve issues and meet changing organisational needs.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices. We also pay you 17.5% leave loading and generous Superannuation where council will contribute 12% Superannuation in addition to your 6% superannuation contribution.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2024-2028.

For specific enquiries contact Debbie Sheepway via email during business hours: [email protected]

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.