Administration Support Officer

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region - Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

The Office of the CEO provides a high level of support and advice to the Mayor and Chief Executive Officer in driving the strategic direction of Council and the organisation, overseeing the delivery of corporate priorities, managing Council’s statutory obligations and building key internal and external relationships.

As an Administration Support Officer, you will:

• Deliver efficient administrative support, including searches, word processing, data entry, records management, and telephone duties.
• Coordinate meeting room setup, service, and cleanup for Council meetings and functions.
• Provide timely, professional customer service by responding to routine enquiries and referring matters as appropriate.
• Maintain accurate data and records using corporate systems such as Electronic Document Management System and Customer Request Management.
• Troubleshoot minor equipment or system issues and liaise with service providers when required.
• Contribute to team projects and undertake additional administrative tasks as needed

About you

You will possess Certificate II in Business Administration (or equivalent experience) and hold a Current “C” class driver’s licence.

You will have experience in a customer-focused environment with sound knowledge of business practices and procedures, and have strong customer service and time management skills, with proven ability to work effectively in a busy team environment.

You will be proficient in basic computer tasks, including typing, data entry, and creating Word documents, PowerPoint presentations, and Excel spreadsheets, with the ability to learn new applications.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

How to apply

Your written application should include:

• A 1–2-page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing these criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries contact Natalie Rossow during business hours on 0418 587 657.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.