Administration Support Officer

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region - Healthy, Smart, and Creative, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.

About the Role

The Administration Support Officer (Property Management) role sits within Council’s Land Management team which provides a comprehensive property management function, overseeing Council’s tenancy and land portfolios.

Reporting to the Manager Leasing and Land Management, this role will support the Land Management team’s land, property and tenancy management objectives..

The successful candidate will use their experience in other administrative positions to support the team’s day-to-day operational requirements.

Key duties:

• Provision of administration services and support to maintain and progress the operational requirements of the team.
• Undertake tenancy administration services including invoicing, issuing rent and utility charges, debt recovery, and work order creation.
• Compile and provide comments and responses to internal request for information.
• Undertake and assist with waterway lease establishment and transfers.
• Maintain and monitor workflows, audit databases, ensure record keeping is maintained and meeting/calendar management.
•  Work effectively as a member of the work area’s support team and ensure the provision of quality customer service at all times.

About you

As a professional in administration and office support, you will possess previous experience in providing administration support to a diverse multifunctional team.  Certificate III in Business Administration or similar or equivalent relevant experience.  

Strong time management, written and verbal communications skills and the ability to provide a high level of customer service to internal and external stakeholders are required.

Candidates will have demonstrated problem solving skills and experience contributing to businesses improvements that seek to enhance the efficiency of administration functions and processes.

Proficient computer skills in typing, data entry and preparing simple Word documents, PowerPoint presentations and excel spreadsheets.

Previous Administration experience within property, legal, real estate or related field is desirable.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices. We also pay you 17.5% leave loading and generous Superannuation where council will contribute 12% Superannuation in addition to your 6% superannuation contribution.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2024-2028.

For specific enquiries contact Kay Bennett during business hours on 0488 980 064.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.