Senior Library Officer (Hub)

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Why work with us?**

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region -Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

An exciting new space is opening in our community, and we are looking forward to building a new team of amazing customer focused library team members. Library+ Caloundra is a state-of-the-art space for our community and will enrich the lives of our residents.

Arts, Heritage and Libraries branch provides library services, creative, cultural and heritage programs. Library+ Caloundra will meet the demand for a contemporary experience that includes expanded programs and service access for the community.     

Based at Caloundra Library, this leadership role supports daily operations, staff coordination, and customer service delivery. You’ll help shape a positive library experience while contributing to programs, outreach, and collection management.

The role responsibilities include but are not limited to:

• Lead daily library operations and supervise staff to ensure consistent, high-quality service delivery across a busy branch.
• Support and coach team members to meet service benchmarks and contribute to a positive, high-performing workplace culture.
• Coordinate and deliver programs and outreach activities that engage target audiences and reflect community needs.
• Maintain collection standards through regular audits, ensuring compliance with presentation, repair, and replacement protocols.

About you

As a requirement of this role, you will:

• Possess a Diploma of Librarian and Information Science or other related discipline or equivalent combination of qualifications and experience.
• Demonstrated substantial relevant experience in a Library environment, customer service environment or other relevant experience.
• Have the ability to undertake regular weekend work (under any 5 in 7 arrangement) as required.
• Possess current Blue Card and current First Aid Certificate or ability to obtain one.
• Have strong communication and customer service skills with demonstrated ability to use initiative and sound judgement to guide employees, and resolve issues.

Pre-Employment Medical Required

Essential to your success is physical agility and the level of fitness, strength and dexterity to carry out labouring and frequent heavy lifting & bending. As such, appointment to this position is subject to completion of a pre-employment medical assessment.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries, please contact Karen Ransley on 5499 5403 during business hours.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.