Senior Learning and Engagement Officer

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region - Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

Arts, Heritage and Libraries brings creativity, culture and storytelling to life across the region. The Branch enriches community experiences through dynamic library services and vibrant arts and heritage programs. Working within this team means contributing to a purposeful and future‑focused environment that enlivens the region’s cultural identity.

As a Senior Learning & Engagement Officer, you will:

• Design and deliver diverse and inclusive creative arts programs.
• Collaborate with internal/external partners to deliver public programs.
• Lead event delivery, including stakeholder coordination and documentation.
• Train, coordinate and support engagement facilitators and volunteers.
• Help develop promotional and engagement materials for programs.
• Build partnerships with schools and community groups to grow visitation.
• Develop and facilitate networks that enhance regional cultural outcomes.
• Evaluate programs and report on budgets, outcomes and insights.
• Ensure effective coordination, scheduling, administration and communication.
• Coordinate the Gallery’s Volunteer Program, including training and recognition.

About you

To succeed in this role, you:

• Bring extensive experience creating and delivering innovative gallery and arts programs and events
• Excel at designing experiences that engage diverse audiences.
• Are a skilled collaborator who builds strong relationships with partners and stakeholders.
• Can confidently lead program delivery and guide facilitators and volunteers.
• Communicate clearly, professionally and with strong customer-focused insight.
• Are highly organised, with excellent time-management and prioritisation skills.
• Thrive in both independent and team-based work environments.
• Enjoy developing resources that enhance learning and engagement outcomes.
• Are committed to continuous improvement and program evaluation.
• Bring professionalism, integrity and strong alignment with Council values.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing these criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries contact Jo Duke during business hours on 0429 158 601.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.