Literacy Services Supervisor

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region - Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

The Arts, Heritage and Libraries Branch enriches the lives of residents and visitors by offering cultural leadership, lifelong learning opportunities, creative experiences, and community connection. The branch plays a vital role in building a strong, inclusive, and vibrant region—making this an inspiring place to contribute your expertise and passion.

As a Literacy Services Supervisor, you will:

• Manage and deliver literacy programs that strengthen community literacy outcomes
• Lead, support and develop a high‑performing team of literacy staff and volunteers
• Coordinate recruitment, selection, and assessment processes for staff and volunteers
• Provide training and development to ensure best‑practice teaching and mentoring
• Develop initiatives that improve learner access to resources and reduce barriers to participation
• Build partnerships with community groups, agencies, and training organisations to strengthen service impact
• Foster connections across libraries and council to ensure integrated, aligned service delivery
• Pursue funding and grant opportunities to grow literacy services
• Oversee the Literacy Collection in line with the Collection Development Plan
• Support budget preparation, financial monitoring, and strong governance practices.

About you

To succeed in this role, you:

• Bring recognised qualifications in adult education and a passion for supporting learners to succeed.
• Are experienced in adult learning environments and confident in leading a skilled, motivated team.
• Communicate with warmth, clarity, and professionalism, engaging people from diverse and multicultural backgrounds.
• Build strong, positive relationships and thrive in community‑centred environments.
• Have demonstrated experience designing or delivering training, coaching, or educational resources.
• Are organised, proactive, and comfortable managing multiple priorities in a dynamic environment.
• Bring sound business acumen and can prepare high‑quality written communications and program materials.
• Are committed to integrity, professionalism, and maintaining strong ethical standards.
• Value collaboration and enjoy working closely with internal and external partners to achieve shared goals.
• Are aligned with Council’s values and are motivated to contribute to meaningful community outcomes.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing these criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries contact Georgia Laxton during business hours on 07 5475 8906.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.