Community Venue Officer

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region - Healthy, Smart, and Creative, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.

About the Role

Exciting new venue and meeting spaces  are opening in our Caloundra community, and we are looking forward to building an amazing customer focused facility. . Library+ Caloundra is a state-of-the-art space for our community and will enrich the lives of our residents.

Arts, Heritage and Libraries branch provides library services, creative, cultural and heritage programs. Library+ Caloundra will meet the demand for a contemporary experience that includes expanded programs and service access for the community.     

This role will contribute to the development and continuous improvement of Library+ Caloundra, including but not limited to:

• Manage the day-to-day operations of the Library+ Caloundra venue spaces including guiding staff and contractors, managing venue processes and procedures, facilitating venue cleaning, security and maintenance, and coordinating booking schedules.
• Liaise with Library+ Caloundra teams, specialist library teams, internal providers and external contractors to build relationships, align procedures, maintain knowledge, coordinate support, repair and maintenance, with the goal to provide an optimal customer experience.
• Organise and successfully deliver a diverse range of corporate events, including multiday conferences, day seminars and meetings, gala, awards functions and expos.
• Efficiently respond to enquiries, receive and process venue hire applications, administer booking system, venue hire contracts, complete pre-booking inductions and post-booking signoff, and other tasks required to successfully manage venue bookings.

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About you**

In this role you will manage the venue and meeting spaces in Library+ Caloundra to ensure provision of a high-quality venue and event service to the local community, and internal and external stakeholders.

As a minimum requirement of this role, you will have:

• A Diploma in Business Administration or other relevant tertiary qualification or equivalent relevant experience and qualifications.
• Knowledge of the operations of community venues and meeting spaces.
• Strong, planning, scheduling, organisational skills with demonstrated ability to develop plans, coordinate activities, gain cooperation and deliver successful outcomes.
• Working knowledge of, or the ability to quickly learn, venue booking and invoicing software, technology operational requirements (including AV equipment, streaming, etc) and other applications or software relevant to venue management.
• The ability to work flexible hours (including weekend work), which caters for the needs and operation of the venue.
• Current Blue Card and current First Aid Certificate or ability to obtain one.

Pre-Employment Medical Required

Essential to your success is physical agility and the level of fitness, strength and dexterity to carry out labouring and frequent heavy lifting & bending. As such, appointment to this position is subject to completion of a pre-employment medical assessment.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Culture: Council is a values-based organisation and provides a safe and culturally strong environment for you to thrive and grow.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices. We also pay you 17.5% leave loading and contribute 12% Superannuation in addition to your 6% superannuation contribution.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2024-2028.

For specific enquiries contact Karen Ransley during business hours on 07 5499 5403.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.