Centre Support Assistant

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region -Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

Sport & Community Venues delivers a diverse range of high‑quality community facilities that strengthen social cohesion, support wellbeing and contribute to an active, thriving region. The Branch is dedicated to excellent service, strong community partnerships and providing welcoming spaces that enrich the Sunshine Coast community.

As a Centre Support Assistant, you’ll play a key front‑of‑house role supporting the day‑to‑day operations of the Centre, creating positive customer experiences and ensuring smooth, efficient facility use. This position is active, varied and highly people‑focused—ideal for someone who enjoys engaging with the community and being part of a dynamic, multi‑functional team.

Key Responsibilities

• Support Centre users and event promoters while providing friendly, professional service
• Deliver reception and point‑of‑sale functions, including bookings and enquiries
• Assist with events, including setup, pack‑down and equipment distribution
• Maintain presentation standards and help ensure the Centre remains clean and welcoming

About you

• You are a confident communicator who takes pride in delivering exceptional customer experiences within a fast‑paced, people‑focused environment.

• You bring strong organisational skills and the ability to juggle multiple tasks, ensuring the smooth and efficient operation of the Centre.

• You work collaboratively within a team, thrive in dynamic settings, and step in to support others whenever needed.

• You are proactive, adaptable, and committed to maintaining high service standards while representing Council with professionalism.

• You hold a current First Aid and CPR Certificate.

• You have an active Blue Card or the ability to obtain one prior to commencement.

Pre-Employment Medical Required

Essential to your success is physical agility and the level of fitness, strength and dexterity to carry out labouring and frequent heavy lifting & bending. As such, appointment to this position is subject to completion of a pre-employment medical assessment.

Criminal History Check Required

Appointment to this position is subject to the the satisfactory completion of a Criminal History Check.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits which include but are not limited to:

• Development opportunities through corporate learning and development programs
• Discounted health related memberships and other wellbeing initiatives
• Corporate Healthcare

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries contact Shaun Blackman during business hours on 0408 632 933.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.