Animal Facility Support Officer

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.

About the Role

The Customer Response Branch plays a vital role in ensuring the safety, wellbeing, and amenity of our community by delivering responsive, compassionate, and professional services that directly impact public health and community safety.

As an Animal Facility Support Officer, you’ll support the day-to-day operations of the Sippy Creek Animal Pound, providing care to animals and excellent customer service to the public. This entry level position would suite someone wanting to start their career in animal compliance.

Key duties:

• Provide daily care, feeding, exercise, and clean-living conditions for animals, ensuring their health, comfort, and wellbeing.
• Monitor animal health, administer medications, assist vets during treatment, and follow care instructions to support recovery and compliance.
• Manage animal intake, temperament testing, rehoming, and ensure adherence to relevant legislation and Council procedures.
• Deliver front counter service, handle enquiries, maintain records, and support weekend operations and administrative tasks as required.

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*Please note: This position may be subject to termination with 90 days’ notice, as ongoing funding is contingent upon agreement with Noosa Council._

**About you

**You have a passion for compliance and enforcement and want to start your career in Local Government.

A Certificate II or III in Animal Care or equivalent experience is favourable, or you're confident handling animals of all sizes, including dogs, livestock, and poultry.

You’re eager to learn relevant legislation and procedures, and you’re committed to delivering high-quality care and service in a regulated environment.

Your strong communication and time management skills help you work independently and collaboratively, while maintaining accurate records and building positive relationships.

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Pre-Employment Medical Required**

Essential to your success is physical agility and the level of fitness, strength and dexterity to carry out labouring and frequent heavy lifting & bending. As such, appointment to this position is subject to completion of a pre-employment medical assessment.

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Criminal History Check Required

**Appointment to this position is subject to the satisfactory completion of a Criminal History Check.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

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How to apply**

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2024-2028.

For specific enquiries contact Elise Sondergeld during business hours on 0418 349 169.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

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At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.

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