Payroll Solutions Officer

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region -Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

The People and Culture branch partners with the business to inspire great leadership and build capability across the organisation.

As a Payroll Solutions Officer, you’ll:

• Assist in delivering accurate and timely fortnightly payroll
• Interpret Awards and Agreements and provide salary sacrifice and superannuation support
• Serve as the key liaison between the payroll operations team and project teams through collaboration with stakeholders to identify and document payroll system requirements, including compliance and remediation needs.
• Apply expertise in Council’s peopleHUB and Dayforce systems
• Collaborate with HR and business leaders on rostering and workforce management
• Investigate pay anomalies and calculate special work arrangements
• Prepare termination payments and respond to audit requests
• Act as liaison between payroll operations and project teams for system improvements
• Contribute to process redesign, UAT and compliance fixes
• Support training and transition planning for upcoming changes

About you

As a requirement of this role, you will:

• Hold a Diploma in HR Management, Payroll Administration or equivalent experience
• Have substantial payroll experience in a medium to large organisation
• Understand payroll legislation, policies and compliance requirements
• Demonstrate strong communication, problem-solving and customer service skills
• Be proficient in Microsoft Office and corporate system

Appointment to this position is subject to the satisfactory completion of a Criminal History Check.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries contact Remii Watts-Smith during business hours on 0411 805 478.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.