Share this Job

Governance Officer

Category:  Administration
Work Type:  Permanent Full-time

TRP $80K - $86K pa gross (plus benefits) 
Location: Caloundra 
Vacancy No: 1211
Applications close: 11:59pm Friday 18 June 2021


Why work with us?

There is no better place to live and work than on the Sunshine Coast, especially with an outstanding organisation like Sunshine Coast Council.


With the vision to be Australia’s most sustainable region - Healthy, Smart, and Creative, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.


About the Role

The Office of the CEO facilitates the achievement of good corporate governance practices and principles throughout council that reflect council’s vision and the expectations of the community. The branch provides expertise on a wide range of governance matters and supports council through the development of sound and transparent governance frameworks, practices and procedures.


As a Governance Officer – Corporate Governance, your duties will include:


  • Working under general direction, process applications in accordance with the provisions of the Right to Information Act and Information Privacy Act, ensuring relevant processes are followed and adequate record keeping of application processing is maintained on file.
  • Assist with the co-ordination and monitoring of document retrieval and information search requests forwarded to other Council departments in relation to Right to Information and Information Privacy applications, including the conduct of research and the collation and review of relevant information.
  • Assist with the administration, investigation and research of elevated customer complaint matters received through the General Complaints Management Process, including maintenance of the Complaints Management database, file management, establishment of cases and record keeping
  • Participate in administration functions relevant to the work area, including but not limited to responding to general enquiries, dedicated mail box management, internet and intranet page maintenance, fact sheet development and maintenance, record keeping, etc.
  • Provide professional advice to internal and external customers on matters pertaining to Right to Information applications, administrative access, Information Privacy and complaint management.


About you

You are a professional with qualifications (or working towards a degree) and significant experience working in governance, business, commerce, project management or related field; or significant experience.


You will possess high level interpersonal and communication skills with demonstrated ability to write concise and informative reports and letters.


You will have strong analytical skills covering situation appraisal, decision making, problem solving, risk management, and the ability to analyse data and trends


Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits which include but are not limited to:

  • 9-day fortnight - to support your enjoyment of the lifestyle benefits Sunshine Coast has to offer.
  • Pay you 17.5% loading when taking annual leave (4 weeks entitlement per year)
  • Discounted health related memberships and other wellbeing initiatives


How to apply

Your written application should include:

  • A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria.
  • A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply for this job’ and follow the prompts to complete your application.


Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.


To learn more about Council’s vision and projects, you can view the Corporate Plan 2021-2025.


For specific enquiries contact Linda Campbell during business hours on 07 5420 8956.


To our valued community; as the novel coronavirus COVID-19 continues to impact our community and daily lives, we want to assure you that we are monitoring developments very closely and taking all appropriate action. Keeping this in mind, please be aware that our recruitment process may take longer than average, and we ask that you remain patient during these prolonged periods.